All requests for feedback and requests for a callback are done through our online feedback form. We would love to hear from you.
It’s easy to get overwhelmed and frustrated with the amount of requests we receive. Whether it is a request for a callback, a request for feedback on a feature, a request for a review or a request for an opinion on a game, we always welcome your feedback.
Requests for a callback are the same in most cases as requests for feedback, but there are a few exceptions. While it’s easy to get overwhelmed with requests, it can also be difficult to follow up on requests. If you’d like to get in touch with us directly, please email us at support@sage-games.com, or call us at 1.800.829.6272.
Requests for a feedback function are the same as for a callback, but we will only respond to requests for feedback if you give us a bit more information. For example, if you want a callback for a feature, it would be best if you tell us what feature you are looking for. Similarly, if you want to request a review on a game, you’d better tell us what you are looking for.
Our request for a feedback function is for any feature or bug you may have found since our last patch. If you have a question about a feature, we will try to get it addressed as soon as possible. If you have a question about a game, please give us a bit more information.
We will do our best to respond to all your emails quickly.
request a callback is meant to help us keep all of the important requests on the list. If you want to give us a shout and/or request a review on a game, send an email to support@arcadesurge.com and we will try to get back to you.
Request a Callback will also be available on the official game pages for all future games. We love it, and if you send us a message you’ll find out why.
We are always looking for people to help us keep the list of games sorted, so if you want to help us out, please check out our help page on our website.
That way, if you want to help us keep the list sorted, you can help us out with a review request.